The Indicator from Planet Money
The Indicator from Planet Money

Have a bad manager? Science explains why.

August 19, 2026

AI Summary

5 min read

“People who are really good at being individual contributors automatically get thought of as management material,” says David Deming, a labor economist and dean at Harvard College. That instinct, he argues in a new study, is often exactly wrong. Deming and his colleagues set out to answer a question that haunts nearly every workplace: can you scientifically identify who will be a good manager before they ever manage anyone? Their findings challenge some of the most common hiring and promotion practices, and the results are not flattering.

Why companies pick the wrong managers

Deming begins with a blunt diagnosis: most organizations are terrible at selecting managers. When a management slot opens, companies typically default to one of two strategies. The first is promoting a star individual performer — the salesperson with the highest numbers, the engineer who writes the cleanest code. The assumption is that excellence at a task translates into excellence at leading others to do that task. Deming says that assumption is unsupported. The second common approach is the job interview, which Deming calls “a pretty terrible technology for figuring out what people can do.” Interviews, he argues, load too heavily on whether the interviewer likes the candidate or feels an unconscious sense of affiliation — a shared hobby, a similar background, a comfortable vibe. “If you and I bond

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What you'll learn

  • 1 (00:00) **The Problem with Bad Managers** - Hosts Adrian Ma and Ricky Molvey introduce the universal experience of having a bad manager and set up the central question: can science identify what makes a good manager?
  • 2 (02:19) **Why Companies Are Bad at Picking Managers** - Deming explains the flawed default methods companies use to fill management roles.
  • 3 (04:06) **The Experiment: Testing Three Types of Skills** - Deming and his colleagues designed a lab experiment to objectively measure who would be a good manager.
  • 4 (06:06) **Self-Promoted Managers Are Worse** - The study's surprising finding: people who eagerly sought the manager role performed worse than those randomly assigned.
  • 5 (07:16) **What Actually Makes a Good Manager** - The traits that predicted high-performing managers were not confidence, personality, age, gender, or work experience.
  • 6 (07:52) **Real-World Validation in a Grocery Store Chain** - Deming tested the same assessment method in a large South American grocery store chain.
  • 7 (08:27) **The Big Takeaway for Companies** - Deming argues that organizations can predict good managers using measurable, often-overlooked traits.

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Show Notes

The best manager isn’t necessarily the best employee. Turns out it isn't so easy to predict what DOES make a good manager. Today on the show, we turn to science to help answer that very question.

Fact checking by Sierra Juarez.

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