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Planet Money

We try to fix election polling (update)

October 21, 2026

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5 min read

We try to fix election polling (update)

In 2022, the Planet Money team visited the Marist College Polling Center in Poughkeepsie, New York, to learn firsthand why election polling has become so difficult—and to test a possible fix. What they found was an industry in crisis, where fewer than one in twenty people will answer a pollster's call, and where the golden age of telephone polling has given way to a scramble for new methods. Two years later, their experiment is still running, though not quite as they expected.

The three great polling blunders

Barbara Carvalho, director of the Marist poll, walked the reporters through the history of polling's most famous failures. The first came in 1936, when the Literary Digest mailed surveys to millions of subscribers and car owners, predicting Alf Landon would defeat Franklin Roosevelt. George Gallup, using a much smaller but carefully selected sample, correctly predicted FDR's landslide. The lesson: you need a representative sample, not just a huge one.

The second blunder was 1948's "Dewey Defeats Truman" disaster. Gallup's pollsters had been told to find specific types of people—so many housewives, so many farmers, so many businessmen—but they cut corners, fudging their quotas. The fix was random sampling: pick people at random, and the math ensures the sample will be representative.

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What you'll learn

  • 1 (00:30) **The Crisis in Polling** - The hosts introduce the episode's premise: revisiting a 2022 story about trying to fix election polling, with an update on how their fix is still being used.
  • 2 (01:47) **Training to Be a Pollster** - The hosts undergo training with Daniela Charter, learning the "magic phrases" and techniques used to keep people on the phone.
  • 3 (04:37) **The Polling Crisis** - The hosts explain the severity of the problem: low response rates are making it harder to get accurate polls, threatening the entire industry.
  • 4 (06:38) **The Golden Age of Polling** - The hosts meet Barbara Carvalho, director of the Marist poll, who explains the history of polling blunders and the golden age of telephone polling.
  • 5 (15:19) **The End of the Golden Age** - Barbara explains that the golden age ended with the 2016 election, as response rates plummeted and the FCC banned robo-dialing to cell phones.
  • 6 (19:28) **The Dialing Room** - The hosts enter the Marist Survey Operations Center and begin making calls, experiencing the low success rate firsthand.
  • 7 (21:30) **Striking Out** - Nick Fountain documents his repeated failures, highlighting the many reasons people refuse to participate in polls.

+ Full timestamped outline available in the app

Show Notes

Polling is facing an existential crisis. People aren't picking up the phone. Nobody wants to talk to pollsters. Trust is on the line. We pluck a solution from the economics canon and convince a polling firm to let us test it. 

Today on the show, we head to Marist College — home of the Marist Poll — to learn how to be pollsters ourselves. We learn the great moments in polling history, the latest science of polling, and find out all the tricks that pollsters use to get people to finish their surveys. Then we get on the phone and give it a try ourselves. And offer some of our own solutions. 

This episode was originally published before the 2022 midterm elections. 

We have an update on our idea to save polling, which Marist is still testing, and we find out what it might be able to tell us about the 2026 midterms. 

Music: "Partyline, "The Danzig Connection, and "Saku"

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This update was produced by Emma Peaslee with help from Sam Yellowhorse Kesler. It was mastered by Gilly Moon with help from Cena Loffredo. The original episode was edited by Jess Jiang. Alex Goldmark is Planet Money’s executive producer.

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