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Is AI the Answer to Big-Box Retail’s Woes?

August 20, 2026

AI Summary

5 min read

Is AI the Answer to Big-Box Retail’s Woes?

The big-box retailers just wrapped another earnings season, and the headline numbers hid a more complicated story. Home Depot reported its strongest comparable sales since late 2022. Target posted 3.8% comp growth as part of a turnaround effort. TJX beat expectations with 4% growth—real growth above the 3% inflation rate. But Walmart, the most important bellwether for low-to-middle-income households, was the disappointment. Its 2.6% comps fell short of expectations, and its third-quarter guidance also missed. As Matt Frankl put it, "Walmart is the most important of all these retailers… it gives a read on low to middle income households, and that's really my biggest worry in the economy right now."

The Tariff Refund and the Profitability Puzzle

A common thread across these earnings calls was the tariff refund. The government returned tariffs previously levied on imported goods, and retailers had to decide what to do with the money. Lowe's told investors it would maintain prices rather than pass savings to customers. Walmart, true to its low-price-leader identity, used the refund to compete on price. That may partly explain its lackluster revenue—competitors kept prices higher while Walmart leaned into being cheaper.

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What you'll learn

  • 1 (00:03) **Retail Earnings Season Check-In** - The hosts introduce the episode and set up a discussion of recent big-box retailer earnings from Home Depot, Target, Walmart, Lowe's, and TJX.
  • 2 (02:58) **Walmart's Profitability vs. Revenue Puzzle** - The panel examines why Walmart's earnings are outpacing its revenue growth despite its low-price strategy.
  • 3 (05:36) **The Real Cost: Gas Prices and Consumer Spending** - The discussion turns to the macroeconomic headwinds pressuring retailers and their customers.
  • 4 (07:21) **Agentic AI in Retail: Hype vs. Reality** - The hosts pivot to the trend of big-box retailers adopting AI-powered shopping agents.
  • 5 (11:47) **Segment Break: Advertisements** - A commercial break featuring ads for Range Rover and Vanguard.
  • 6 (13:48) **Drone Delivery: The Zipline & Uber Partnership** - The show transitions to a new topic: a major deal between Uber and autonomous drone delivery company Zipline.
  • 7 (16:57) **The Economics of Autonomous Delivery** - The hosts question the financial viability of drone delivery at scale.

+ Full timestamped outline available in the app

Show Notes

The big box retailers are reporting earnings, and there are plenty of headwinds to discuss. But among the common themes this earnings season, these companies are leaning into AI (and AI assistants with cheesy names) to bring their businesses into the future. Tyler, Matt, and Jon also discuss drone deliveries before finishing the episode with a listener question about the next generation of real-estate brokerages.


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Tyler Crowe, Matt Frankel, and Jon Quast discuss:
- The tariff refund for big box retailers
- What retailers are doing with AI assistants and agentic AI
- Uber’s partnership with Zipline
- Amazon’s big “splash” with drone delivery
- Why AGNT stock hasn’t been a winning investment…yet

Companies discussed: HD, LOW, TJX, WMT, TGT, UBER, AMZN, BRK.A, BRK.B, AGNT, REAX

Host: Tyler Crowe
Guests: Matt Frankel, Jon Quast
Engineer: Bart Shannon

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