Everyday AI Podcast – An AI and ChatGPT Podcast

AI Can Finally Hear What You Actually Mean. What this unlocks

January 29, 2026

AI Summary

5 min read

🎙️ The Voices & The Context

The Format: Live stream podcast interview with unscripted Q&A, blending promo for sponsor Modulate and deep tech discussion.
The Key Players:
- Host - Jordan: Everyday AI Show host, enthusiastic AI evangelist focused on practical business applications; geeks out on tokenization and future trends.
- Guest - Mike Pappas: CEO/Co-founder of Modulate, expert in voice AI; started in gaming (Call of Duty, GTA), now serves Fortune 500s with tone-understanding tech.
The Vibe: Educational and optimistic, with high-energy excitement about voice AI's "next frontier"; mixes tech depth, real-world scares (fraud/deepfakes), and forward-looking inspiration.

🗝️ Key Themes & Topics

The episode dives into voice AI's evolution from text transcripts to true tone/emotion understanding, unlocking fraud detection, safer AI agents, and deeper customer insights. Core discussions highlight why words alone fail, real enterprise wins, and deployment pitfalls.

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What you'll learn

1 (00:00) **🎙️ Introduction: Mike Pappas**
2 (04:27) **Text vs. Tone in AI Understanding**
3 (05:50) **Gaming to Enterprise Use Cases**
4 (07:14) **Food Delivery Fraud Detection**
5 (09:41) **Deepfakes and Synthetic Voice Detection**
6 (12:07) **Ensemble Listening Model (ELM) Research**
7 (14:31) **ELM Layers and Sarcasm Handling**

+ Full timestamped outline available in the app

Show Notes

Your company’s goldmine?

All those meetings and call recordings. It’s the fuel that AI needs.

But here’s the big letdown: those call transcripts only pick up the words. Not what they mean.

And the difference?

Well…. That can make all the difference.

But some new technology might change what’s possible.

Join us as we talk about it.

AI Can Finally Hear What You Actually Mean. What this unlocks — An Everyday AI chat with Jordan Wilson and Modulate’s Mike Pappas.

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Website: YourEverydayAI.com
Email The Show: [email protected]
Connect with Jordan on LinkedIn

Topics Covered in This Episode:

Modulate Velma Voice Native AI Model Overview
Tone, Emotion, and Intent in Voice AI
Differentiating Text vs. True Voice Understanding
Real-World Voice AI Use Cases in Fraud Detection
Synthetic Voice and Deepfake Detection Techniques
Ensemble Listening Model (ELM) Technology Explained
Voice AI for Customer Service and Support
Trust, Compliance, and Observability in Voice AI Agents
Cost and Scalability Challenges for Voice AI
Future Impact of Voice AI on Customer Relationships

Timestamps:

00:00 "Modulate: AI That Understands Tone"

06:15 "AI Use Cases Beyond Gaming"

07:13 "Detecting Abuse and Fraud"

13:19 Dynamic Model Orchestration Innovation

16:22 "Context-Aware AI for Conversations"

17:44 "Voice AI Transforming Customer Service"

22:49 AI Accountability and Compliance Challenges

25:36 AI, Customers, and Brand Trust

28:05 "Enhancing Communication Through AI"

Keywords:

Voice AI, voice native AI, voice understanding, tone detection AI, intent detection, emotional AI, prosody analysis, real-time fraud detection, synthetic voice detection, AI guardrails, deepfake detection, custo